Privacy Policy

 

Privacy Policy for Live Chat Widget, LLC

Effective Date: November 20th, 2024.

Live Chat Widget, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and other contact details provided by you when signing up for our services.
  • Usage Data: Information about how you interact with our website and services, such as IP address, browser type, pages visited, time spent, and referring URLs.
  • Cookies and Tracking Technologies: Details on cookies and other technologies used to enhance your experience and analyze usage patterns.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and maintain our services.
  • To personalize user experience and deliver tailored content.
  • To process payments and manage subscriptions.
  • To communicate with you about updates, features, or customer support.
  • To analyze website usage for improvements and troubleshooting.
  • To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party vendors who assist us in delivering our services (e.g., payment processors, analytics providers).
  • Legal Compliance: To comply with legal obligations, enforce our Terms of Service, or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new entity.

4. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience. You can manage your cookie preferences through your browser settings. 

5. Data Security

We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

  • Access, update, or delete your personal information.
  • Restrict or object to data processing.
  • Port your data to another service provider.
  • Withdraw consent for data collection at any time.

To exercise these rights, please contact us at support@livechatwidget.com.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external providers.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be effective immediately upon posting. The “Effective Date” at the top of this page indicates when the policy was last revised.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Live Chat Widget, LLC

111 Rainbow Dr

Livingston, TX 77399-1011

United States